The Profile of a Crisis Management Leader – A BALANCE of Plans, Processes, and Posture

Emergency Managers love to quote Snoopy who said, "Five minutes before the party is not the time to learn to dance.”   They, of course, are referring to the Crisis Manager or Leader – who should be well prepared for the leadership moment as well as the sustained management of continued response, containment, control, and […]

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Rapid Strategic Leadership Training

Rapid Strategic Leadership  Rapid Real Time; without delay, fast acting  Strategic Advancing toward a goal or objective; decision alignment toward the end goal  Leadership Directing and influencing an agenda; Power oriented role or position  When I work with an executive management team to develop skills, confidence and posturing in crisis management, we always start with […]

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Preparedness for the Small Business

From time to time, I’m asked to talk to groups of business folks with small operations, family owned businesses, home-based operations, and owener operated enterprises.   Here is the substance of an hour’s talk: Think About It: There IS A 9 OUT OF 10 chance that your business will go out of business for good […]

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Using Video to Train Yourself

Video is a wonderful media and tool for every organization to train yourselves in crisis management and crisis communication, including outreach and media interviews.   When you link up with a fabulous professional who is also affordable, like Chris McKenna with www.mckennavideo.com, you are able to train yourselves and your people in several layers:  We […]

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13 Point Crisis Management Strategy

  I am often asked for a good strategy for Crisis Management – what is a good Crisis Management Plan   Here is my standard answer:   When a Crisis happens, your strategy is to:   Know what is happening (facts, data and situational information) Know what "what is happening" means   (understanding) Know what […]

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