It takes courage, optimism, vision, willingness to receive feedback, resolve to address problems, time to formulate wise and influential communication, and hard work to design, implement and manage a Business Continuity Management System in conformance with ISO 22301. Here are the “Ya Have To”s for the BC Manager who wants to get in line and […]
Tag Archives | crisis management consulting
THE 10-2 BIZ CON PLAN
10 Basic Steps for Business Continuity and Disaster Recovery for the SMALL and MEDIUM sized Business or Organization – DO THIS ALL IN 2 WEEKS Taking care of business in these days includes planning for and being well positioned in crisis and disaster events – including those that involve a loss of data, systems, website, […]
How many annual work hours does a City Emergency Manager need to work to manage a comprehensive Emergency Management Program?
Crisis Management Consulting recently completed a report for the City of Puyallup, WA City Manager which included estimating the annual work hours for an Emergency Manager to manage, (not develop, but take over and manage) an emergency management program for a city in a metropolitan area. Our conservative estimate was 2,835 hours in one year […]
The 5 Most Common Excuses of Small Business Owners – Why they don’t have a Crisis Plan
By Jan Decker on September 11, 2012 in Crisis Communication Plans, Crisis Management Teams, Emergency Planning, Executive Training, Small Business, Uncategorized
The only sure-fire way to be ready for whatever is going to happen to us is to be prepared. For most of us, the first time we go through a surprise and threatening situation is not our best try at it. It is because we are not prepared. As a professional in this […]
ESFs or Annexes – What's what with these plans?
When we get into emergency operations planning, we quickly get into a discussion of the whole thing about annexes, and since about 1999, into the concept of Emergency Support Functions or ESFs. Here's the deal – as I see it: All plans of any kind for any reason are decisions. Decisions made in advance […]
Gut Instincts In Crisis Decision Making
I recently reviewed a posting on a prominent web forum that gave the author's best take on the role of "feelings" in making decisions – especially during a crisis or urgency. I agreed and did not agree with the posting as it relates to Crisis Management and Crisis Decisions. Yes, feelings or more […]
CPG 101 Emergency Operations Plan Development – The Basic Plan
There are several thoughts and approaches to the Basic Plan section of an Emergency Operations Plan. Many very practical planners provide an overview with general facts and an overview hazard section that is sometimes subtitled, "The Situation". The CPG 101 loads up the BASIC PLAN section with not only situation facts, but also […]
Crisis Management and Crisis Communications
I am often approached to help an organization with their Crisis Management Plan and when I get further into their ideas, I find they are calling their CRISIS COMMUNICATION PLAN a "crisis management plan". Here's the explanation of what is what on this subject: Crisis Communication is the public face and voice for a […]
13 Point Crisis Management Strategy
I am often asked for a good strategy for Crisis Management – what is a good Crisis Management Plan Here is my standard answer: When a Crisis happens, your strategy is to: Know what is happening (facts, data and situational information) Know what "what is happening" means (understanding) Know what […]